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Terms & Conditions

General Terms

1. Orders: All orders are subject to availability and acceptance.
2. Payment: Payment is processed through Razorpay. We accept various payment methods.
3. Shipping: We strive to deliver orders within 3-4 days. Shipping costs and estimated delivery times are displayed during checkout.
4. Returns/Refunds: No Returns or refunds are accepted.​​

​Intellectual Property

1. Content: All content on our website, including text, images, and logos, is owned by Carrot India.
2. Trademarks: Carrot India and our logos are trademarks of our company.

User Responsibilities

1. Account Security: You are responsible for maintaining the confidentiality of your account information.
2. Usage: Our website is for personal use only. Commercial use is prohibited without permission.

Limitation of Liability

1. Damages: We are not liable for any damages arising from the use of our website or products.
2. Indirect Losses: We are not liable for any indirect losses, including loss of profits or business.

Governing Law

These Terms and Conditions are governed by the laws of our country.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time.

Contact Us

If you have any questions or concerns, please contact us at office@carrotindia.in.

By using our website, you agree to these Terms and Conditions.

Shipping Policy

We understand your anticipation to receive the product. Stay cool and fashionable knowing we've got you covered.

Rely on our extensive courier network to swiftly deliver your items to you.

You will receive the tracking link on email/whatsApp after your order is placed.

  • After your order is confirmed, it typically takes 24 hours to ship your product, followed by a delivery timeframe of 2-5 business days to reach your doorstep.

  • Delivery times may vary depending on your location. Throughout the process, we'll keep you informed about your order status through Email/SMS/WhatsApp.

  • Once your order is placed, you'll receive the order tracking link via email or WhatsApp.

  • If you're unsure about the status of your order, feel free to reach out to us at office@carrotindia.in.

  • Please note, at the moment, we regret to inform you that we do not offer international shipping

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Connect with Us

Address

Quick Links

Corporate Office: Anaya Chambers, 9th Floor, 38/5 GN Block, Saltlake, Sector-V, Kolkata-700091

Kolkata branch: Badu Road, Madhyamgram, Kolkata-700128

Siliguri branch: 45/1 Baghajatin Colony, Pradhan Nagar, Siliguri-734003

Gangtok branch: Near Tadong Post Office, Daragaon, Tadong, East Sikkim-737102

North 24 Pgs: Carrot Agro Farm, Bira, North 24 Parganas, West Bengal-743234​

 

West Sikkim : Khandu, Dentam, Sikkim-737113

Cities Serving:​

  • Kolkata

  • Siliguri

  • Guwahati

  • Darjeeling

  • Gangtok

  • Bhubaneshwar

  • Patna

  • Jamshedpur

Connect With Us

+91 7908182831

 

© 2025 by Carrotindia Ventures Pvt. Ltd.

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